I still remember the moment Ellen first tore across my screen back in 2024, her tail swishing lazily between bursts of devastating scissors strikes. Fast-forward to 2026, and Victoria Housekeeping’s iconic shark maid hasn’t just aged well—she’s become the gold standard for ice-attack agents in Zenless Zone Zero. Sure, she still loves her naps, but when she wakes up, hostiles in the Hollow don’t stand a chance.

Ellen operates with a deceptive simplicity. Her kit revolves around high-speed dash attacks that build up Flash Freeze, freezing enemies solid before shattering them with a flurry of tail swipes and scissor blows. As an S-Rank Attack specialist, her critical damage multiplier is absurd right out of the box, so every build decision I make is about sharpening that edge further.

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My priority with Ellen is simple: maximize raw ice damage and critical hit rate, while ensuring I can fluidly enter her Roaming State. That state, triggered by dodging, lets her glide across the battlefield and set up combos that make enemies feel like they’re trapped in a hurricane of frost. I rarely bother with anomaly proficiency unless I’m running a specialized Freeze-applicator meme build—but honestly, in a proper mono-ice team, Ellen is free to focus entirely on melting health bars.

Let’s talk gear, because getting her equipment right is what transforms Ellen from “strong” into “team-carrying nightmare.” In 2026, the optimal setup remains remarkably consistent, a testament to how well-designed her release kit was.

W-Engine: The Deep Sea Visitor

This signature engine isn’t just aesthetically perfect with its shark motifs; it’s an irreversible damage injection. The Deep Sea Visitor boosts Ellen’s already massive ice damage by a staggering 50%. On top of that, hitting a basic attack immediately spikes her critical hit rate by 20% for eight seconds. That alone is great, but the real magic happens when I weave in a dash attack—another 20% critical rate for an additional 15 seconds. Stacked together, Ellen’s crit rate soars to levels most agents can only dream of. I’ve lost count of how many bosses I’ve shredded by simply dashing in, triggering both buffs, and then unleashing a fully-charged scissor combo. When every second hit turns into a critical, the numbers pop up like confetti.

Drive Discs: Polar Metal (4-piece) & Puffer Electro (2-piece)

For discs, I stick with the Polar Metal set. Its 4-piece bonus is basically custom-made for Ellen: after a basic or dash attack deals ice damage, the next basic or dash attack gets a 20% damage boost, stacking up to 40%. In a mono-ice team where enemies are consistently frozen or slowed, this buff is practically permanent. I pair Ellen with Lycaon and Soukaku precisely to maintain that freezing uptime; Lycaon’s stun capabilities keep enemies still, while Soukaku’s buffs and additional ice application ensure the Polar Metal effect never falls off.

The two-piece set I use is Puffer Electro. It grants a flat 10% PEN ratio, which might seem less flashy than pure attack%, but ignoring a chunk of enemy defense dramatically improves her damage against high-level Hollow bosses. Those late-game Ethereals with bloated armor tend to shrug off normal attacks, but with PEN stacking from Puffer Electro, Ellen’s scissors bite deeper. I always make sure to check the base stats of each disc as well—anything with bonus damage, penetrative damage, or critical hit rate gets priority. A well-rolled disc with even +2% crit can feel more impactful than a whole constellation upgrade on some agents.

One thing I’ve learned after two years of playing Ellen is that her build thrives on simplicity, but it punishes laziness. You need to actively dodge to step into Roaming State, then weave dash attacks between every basic chain to maintain the Deep Sea Visitor’s double crit buff. It becomes muscle memory: tap dodge, dash in, slice, slice, dash, slice. That rhythm is what separates an average Ellen from one that out-damages entire teams.

Leveling her up is non-negotiable, of course. Her base stats scale beautifully, and since crit damage is baked into her ascension stats, every promotion makes her hit significantly harder. I also strongly recommend farming for her Mindscape Cinema copies if you have the resources—her M2 makes Flash Freeze trigger even faster, turning her into a relentless crowd control monster.

For anyone still building Ellen in 2026, the path is clear: grab The Deep Sea Visitor, equip 4-piece Polar Metal and 2-piece Puffer Electro, surround her with ice allies like Lycaon and Soukaku, and practice that dash rhythm. The reward is an agent who can solo-clear entire floors while the rest of the squad stands by and claps. She’s still the shark that rules the Hollow, and I don’t see that changing anytime soon.